Q) How do I
start the process to discuss an idea
for a piece of furniture?
A) Just contact us by
email, phone or fax
(512-472-9663).
It is always best if
you can come by our studio at 500 West St. Elmo Rd in Austin, Texas (
MAP
) to see our
office/showroom and see our complete portfolio. This allows us to meet you
and allows you to see the quality and craftsmanship in our work.
Of course, we can
send jpegs of examples close to what you are considering and communicate
by email or phone. We always advise potential clients to shop quality as
well as price.
Q) How much do I need to
know before contacting you?
A) We work with
people in all stages of design. Sometimes, architects come in with
complete blueprints or scale drawings of exactly what they need.
Sometimes, a client will come in with a sketch on a napkin of what they
have been wanting - or a client may come in with a photograph ripped from
a magazine saying that they want the essence of this , but eliminate
this...add this...
Early on in the
process, when we have a feel for what you are interested in, we will give
you a "ballpark" price so you can know then whether to continue the
discussion. There is no charge for this initial conversation. Some clients
admit they don't know what they want and ask us to come to their home or
office to help them define their needs. All design time, drawings and
out-of-shop consultations are at an additional charge of $75 per hour.
Q) After we decide on a
design, what happens?
A) After we have
designed the piece to your specifications, we can determine our material
and labor costs. We then give you a firm final bid price. We always
require a 50% deposit to initiate the order with the remainder due upon
completion.
Q) How long after giving
Landers' Studio the
"go ahead" until I get my piece of furniture?
A) Completion time,
of course, varies with the complexity of the piece being ordered. Our
starting time may also vary due to our backlog. Generally, we have a
waiting list of 3 to 4 months. At one point, we had a year's backlog, but
now we try to avoid that.
Q) Why would I not shop
the cheapest price?
A) At Landers'
Studio, we feel we offer our clients so much more than just the "product".
We offer complete service.
If we are building
an entertainment center, we talk to the audio and visual experts to be
sure we are building the cabinet to allow for the equipment to function
perfectly including proper ventilation and heat considerations. We try to
anticipate future requirements, wire chases, etc.
If we are building a
dining table, we insure that your chairs will slide under comfortably. We
have even allowed families to come in and personalize their tables by
carving their initials on the underside or hand scraping an unseen edge to
feel part of the process. In all our creations, we analyze all practical
and aesthetic aspects of the work, not only of itself, but also its
relationship to other pieces and architectural elements in the whole
space.
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